Terms and Conditions

Mowla Brothers Terms of Service

 

Welcome to mowlabrothers.com. We provide books when you visit our website. Books from Mowla Brothers’ own press and other platforms are open to all book-lovers.


Table of Contents

 

1.               Terms and Conditions

2.               Copyright

3.               Comments Policy

4.               Your Account

5.               Pricing

6.               For Educational Institution

7.               Delivery Policy

8.               Privacy Policy

9.              Return Policy

10.            Refund Policy

11.            Changes and Updates

 

1.     Terms and Conditions

Communication

When you send emails, SMS, and have communications through a different electronic platform, you give us consent to receive mobile messages, emails, or notices.

2. Copyright

All contents on mowlabrothers.com, such as photos, videos, graphics, texts, are protected under the national and international copyright act. No content of mowlabrothers.com should be downloading, sharing on social media, copying, duplicating for commercial purposes without prior permission of the mowlabrothers.com.

 

3. Comments Policy

Your comments on mowlabrothers.com must comply with the existing laws and rules of Bangladesh. Mowla Brothers has the authority to remove or revoke any derogatory, sexist, and seditious comments. You are required to give us certain information while you comment on mowlabrothers.com. All the information will remain secret and will not make public until you do so. Mowla Brothers reserves the right to decide whether your comments will make public.

 

4. Your Account

You may need to have your own Mowla Brothers account. You are required to sign up with mowlabrothers.com. For this, at least you need to provide a mobile number or email address. You have to have a valid payment method which includes credit/debit card, Bkash, and Cash on Delivery. You are responsible for maintaining your account’s username and password.

 

5. Pricing

Mowla Brothers has the right to establish the price of its own products. But for third-party products, we don’t have any role. In other words, we don’t determine the price of third-party products.

6. For Educational Institution

We provide books for educational institutions including schools, colleges, and universities. Governmental and non-governmental offices and libraries are also our regular buyers and we sell books to them with special concessions.

You can contact us directly for orders. But Mowla Brothers-selected distributors are legal vendors.

 

7.     Delivery Policy

Please read our Delivery Policy carefully that will help you purchasing and selecting our books.

 

8.     Mowlabrothers.com Privacy Policy

Please go through our Privacy Policy and keep yourself updated all the time.

 

9.   Return Policy

When you can return a book and whether you are eligible or not for a return please go through our Return Policy.

 

10.   Refund Policy

There are various types of payment options and we follow the same way to refund you claim. Please review our Refund Policy in details.

 

11. Changes and Updates

Mowlabrothers.com preserves the right to change and update its policy guidelines with the time changing. But our strong commitment is that we will not bring changes that hurt and take away your rights.

Mowla Brothers Terms of Service
Welcome to mowlabrothers.com. We provide books when you visit our website. Books from Mowla Brothers’ own press and other platforms are open to all book-lovers.
Table of Contents
1. Terms and Conditions
2. Copyright
3. Comments Policy
4. Your Account
5. Pricing
6. For Educational Institution
7. Delivery Policy
8. Privacy Policy
9. Information Collection and Protection
10. Security
11. Return Policy
12. Refund Policy
1. Terms and Conditions
Communication
When you send emails, SMS, and have communications through a different electronic platform, you give us consent to receive mobile messages, emails, or notices.
2. Copyright
All content on mowlabrothers.com, such as photos, videos, graphics, texts, is protected under the national and international copyright act. No content of mowlabrothers.com should be downloading, sharing on social media, copying, duplicating for commercial purposes without prior permission of the mowlabrothers.com.
3. Comments Policy
Your comments on mowlabrothers.com must comply with the existing laws and rules of Bangladesh. Mowla Brothers has the authority to remove or revoke any derogatory, sexist, and seditious comments. You are required to give us certain information while you comment on mowlabrothers.com. All the information will remain secret and will not make public until you do so. Mowla Brothers reserves the right to decide whether your comments will make public.
4. Your Account
You may need to have your own Mowla Brothers account. You are required to sign up with mowlabrothers.com. For this, at least you need to provide a mobile number or email address. You have to have a valid payment method which includes credit/debit card, Bkash, and Cash on Delivery. You are responsible for maintaining your account’s username and password. 
5. Pricing
Mowla Brothers has the right to establish the price of its own products. But for third-party products, we don’t have any role. In other words, we don’t determine the price of third-party products.
6. For Educational Institution
We provide books for educational institutions including schools, colleges, and universities. Governmental and non-governmental offices and libraries are also our regular buyers and we sell books to them with special concessions. 
You can contact us directly for orders. But Mowla Brothers-selected distributors are legal vendors.
7. Delivery Policy
Mowlabrothers.com will deliver products in Dhaka city in 3 days and outside Dhaka 4-7 days. Days will be starting counting after placing an order.
You will be charged 50 Taka for single shipping in entire Bangladesh. 
But when your ordered-products go beyond 2KG, you are required to pay additional charges/shipping costs. You have to pay 20 Taka extra for every additional 2KG products. 
We are now offering free shipping against every 1025 Taka purchase of books in a single order. This is for Bangladeshi customers.
Overseas customers: Mowla Brothers takes orders for books from abroad. In this case, overseas customers will have to bear the freight costs.
8. Mowlabrothers.com Privacy Policy
9. Information Collection and Protection
When you buy a product or a book, mowlabrothers.com will collect your information, such as email, phone number, name, mailing address, and credit/debit card number, etc. You will not be able to buy books without providing certain information. Some information will be collected automatically while you sign up or buy books. Mowlabrothers.com will not share account holders’ personal information with its third party.
Purpose of Using Personal Information
Mowla Brothers takes your personal information for the implementation of orders, delivery, and communication with you. We also advertise with you for reaching out with the latest and contemporary books that interest you most.  
10. Security
We use the payment gateway method provided by aamarpay.com and approved by Bangladesh Bank. By using this conventional method, you will feel 100 percent secured and confident in purchasing books. Your banking and other information will remain safe.
Access to Information
You can have access to your own information through the mowlabrothers.com profile. But you cannot get details of other account holders unless they plan to give them. You can browse all the product pages of our website and if there is any scarcity of information about a certain page/book, you can demand it. 
Social Media
Anyone can share pages from mowlabrothers.com. But we are not liable for what people share on social media. Particularly, mowlabrothers.com will not allow sharing altered images, changed or tampered scripts, or any other elements. 
Links to Other Sites
We can give backlinks on our site according to our policy guidelines. Others also can do the same. But we cannot guarantee where our site is linked.
11. Return Policy
Respected customers usually don’t return products unless they are torn up, missed pages, and sent the wrong items or products. We follow quality control guidelines strictly. Mowla Brothers made an image for 70 years with its outstanding contribution to the publishing sector in Bangladesh. So, we never would take risks to jeopardize our reputation achieved in the long journey. Our goal is to give you books with perfect binding and quality printing. You will be happy to know: all of our books are printed in our own press (MB Press).
In cases of your discomfort and discontent with the books you have been delivered, you can return them if you meet following conditions:
a. You can return products in 7 days. Before that, you have to notify our team through email, phone number. If you fail to notify us in a given time, we cannot proceed with your return request.
b. You will receive the desired books in 5-7 working days after the returning process. You will be notified via phone or email when this process starts.
c. During the ‘return process’ you have to bear the delivery/shipping charges all the way.
d. You have to show/prove at least one cause to return a book. For example, page missing, torn up covers and pages, altered books, etc. Please note that there will be old books as we’ve come here after long a journey since 1954. 
e. The books you are willing to return must be intact and kept in their original packaging. 
f. You can have a replacement of books if there are enough books in the stock. In case of a bigger order, we can print books on your demand.
g. You can email us: mowlabrothers2020@gmail.com or call us anytime via number given on mowlabrothers.com
h. Generally, you have to send the books to our office address on your own. But inside Dhaka, you can take a favor: we can collect items from our pickup team.
12. Refund Policy
a. In case of Cash on Delivery, conveyance or shipping charge will be included the refund you claim. 
b. You cannot have a refund without a proper proven cause. You are required to show the issues you claim.
c. You need to notify mowlabrothers.com within 24 hours after you receive the order at the door. You will have the desired refund in 5-7 days.
d. Be aware that, if you pay more than once for a single purchase due to a technical error, you will get a refund.  Furthermore, you get a refund if you paid more than the payable money.
e. The books you ordered are out of stock, you will get your money back.
f. If you don’t get refund, please contact mowlabrothers2020@gmail.com
Changes and Updates
Mowlabrothers.com preserves the right to change and update its policy guidelines with the time changing.